We are sorry to hear that your shift was canceled. We continually work with healthcare facilities to avoid job cancellations. However, cancellations do occur for reasons beyond our control.
If a cancellation occurs within two hours of your scheduled shift, you may be eligible for a one-time $15 payment (terms and conditions apply). This is our way of letting you know that we've got your back.
Please contact us at firstname.lastname@example.org with the subject line:
Last-minute job cancellation, Job ID#___________
In the body of the email, please provide us with the following details so that a member of our customer support team can contact you.
1) Contact name
2) Email address
3) Phone number
4) Praos user ID
5) Hospital or facility name
If you're eligible for compensation, the funds will appear as a credit in your account.
As always, please ensure that Praos Health notifications are turned ON. We're working hard to send you matching jobs that work for you! The Praos Health platform allows professionals to apply for a job up to 2 hours prior to its start time, so you'll have the opportunity to search for a replacement job if your shift is cancelled on short notice.