How are professionals rated?

The platform provides the the following default criteria:

• Punctuality
• Professionalism
• Teamwork
• Skills and competency 
• Attitude

There is also a Cancellation Score icon on their profile that illustrates the total number of shifts accepted, total canceled, and the percentage of accepted shifts that they've canceled. 

Professionals can also be awarded a Badge of Merit by facilities for outstanding work. This badge is a good indicator of a professional's reliability and competence.