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  1. Help Center | Praos Health
  2. PROFESSIONALS
  3. Getting Started and Completing your Profile

Getting Started and Completing your Profile

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Frequently Asked Questions about Profile Completion

  • My skills Checklist is not loading. I am unable to access my Skills Checklist.
  • I am a LTAC/ Rehab nurse and I can't find a skills checklist for my speciality
  • Why am I being asked for my last 4 Social
  • Tips to use the Briefcase & Mobile App
  • How do I login to my app? forgotten password
  • SAGE Telehealth Resources
  • Getting Started
  • How do I complete my Professional Briefcase?
  • How can I sign up on the app?
  • How do I signup?
  • How do I change my password?
  • What is the Professional Briefcase™?
  • How can I set my notification preferences for SMS, Email, and Mobile app?
  • I forgot my account details. How do I reset my password?
  • Can I work in a different state?
  • How do I upload my profile picture?
  • How can I change my password?
  • How do I upload my documents to my Professional Briefcase?
  • Why do I need to provide my social security number?
  • Are my documents safe after they are uploaded?
  • Why can’t I just use the app for submitting my Praos application?
  • I am a first-timer! Can you tell me the differences between the app and the Web Portal?
  • Can I add an expired certification to my Professional Briefcase?
  • I have registered on the Praos Web Portal. What kinds of notifications will I receive if I download the app?
  • I received a notification that my account is suspended. What should I do?
  • My account is inactive. What do I need to do to reactivate it?
  • I don’t see a checklist that matches my skill set.
  • What is that cute heart symbol under "Additional Certification"?
  • Why don’t I see some known certifications on the License and Certification page?
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